特定商取引法に基づく表記

Seller: Lake Pocket Inc.

Representative: Yuna Ko

Email Address: no369@lakepo.com
Phone Number: +81-3-6820-6482
Address: 2-30-16 Hatchobori, Chuo-ku, Tokyo, Japan
Pricing: Prices are listed on each product page.

Additional Fees: Shipping fees, payment processing fees, and any other applicable charges may apply.
Payment Methods & Timing: Payment is made at the time of purchase via credit card or other available payment methods.
Delivery Time: Orders will be shipped within 7 days after purchase (excluding pre-order items).
Returns & Exchanges: We do not accept returns or exchanges due to customer preference.
However, in the case of defective or incorrect items, we will accept returns or exchanges if you contact us within 7 days of receiving the product.

Need help?

Frequently Asked Questions

Shipping Policy

If all items in your order are in stock at our warehouse, your order will be shipped within 7 days after confirmation and once the items have arrived at the warehouse.

If your order includes multiple items and some are not yet available (such as pre-order items), all items will be shipped together once everything has arrived at the warehouse.

Shipping within Japan (excluding Okinawa) is a flat rate of ¥550 (tax included). Shipping to Okinawa is a flat rate of ¥880 (tax included).

International shipping fees vary depending on the destination country or region and will be automatically calculated and displayed at checkout.

We do not accept requests for specific shipping carriers or delivery methods.

Please note that delivery may be delayed due to weather conditions, traffic, or other unforeseen circumstances.

Changes to the shipping address or order details after placing an order are generally not accepted.

Return Policy

We do not accept returns or exchanges due to customer preference.

However, in the case of defective, damaged, or incorrect items, we will accept returns or exchanges if you contact us within 14 days of receiving your order.

Email Adress: no369@lakepo.com

We will respond within 2–3 business days (excluding weekends and holidays).